It is likely that your purchase was affected by an unstable internet network. You can attempt to restore the purchases by:
Step 1 : Close all other apps active in the background
Step 2 : Clear Crab War’s data
Step 3 : Connect to another internet network (WiFi, Mobile data)
Step 4 : Start the game. The game should automatically connect to your Google Play account. If not, you will be prompted to connect to your Google Play account.
This should restore all unreceived purchases. If this still fails, do contact us at firstname.lastname@example.org with the following info:
- Your issue
- Your Crab War ID (random combination of alphabets and numbers) which can be found under Menu>Settings
- Screenshot of your Google Purchase Receipt with the Google Order Number displayed (starts with GPA.). You can checkout the purchase receipt via your email inbox or pay.google.com.