We work with a variety of ad providers to serve you ads, which differ from player to player depending on your country/city and other factors. Unfortunately, we have no direct control over the ads you see, but we will do our best to help you remove any offensive content or ads that cause issues with your game.
The most efficient way for you to report a problematic ad is directly from the ad itself. Facebook Ads, for example, allow you to hide or report ads by tapping on an icon at the corner of the ad. This icon may show up either during an ad, or after the ad finishes playing. For other ad providers, this icon may also lead to a website or form where you may report the ad.
If the ad does not have that option, please email us the name of the ad provider, screenshots/details of the ad, and your country/city.
Here is a list of our usual ad providers:
Our support email is email@example.com.
As there is no way for us to know what kind of ads are being served to all players (we can only see ads targeted towards us), we rely on players like you to hold our ad providers accountable. Thank you in advance!