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  1. iCandy Helpdesk
  2. Crab War FAQ

Crab War FAQ

Spawn, mutate and unleash the swarm!

Technical

  • I lost all my game progress and I don’t remember my Game ID
  • How do I transfer my save from Android to iOS, or iOS to Android?
  • Will my progress save if I delete the game/change devices?
  • Why am I unable to download/update and install the game?
  • My Crab War gets stuck in the loading screen
  • There are no Ads and sometimes they don't load
See all 8 articles

Gameplay

  • What is Ecdysis?
  • How do I get DNA, Pearls, Gems and Genes?
  • How can I reset my mutations?
  • Why did I not receive the notification to obtain idle gold after not playing the game for a long time?
  • The game is too difficult and slow! I am unable to progress further into the game
  • How does the Jade Beetle Event work?
See all 9 articles

Purchases

  • I've purchase the Appxplore Pack but I did not receive it
  • I have been charged but did not receive my purchases
  • I have purchased the Golden Crustacean Pass, but it disappeared before it ended. How do I get it back?
  • I accidentally made a purchase! Can I get a refund?

Multiplayer

  • Why is my progress not updated during the Skull Bug event?
  • What are tournaments and how do I join them?
  • Why is my progress not updated during the tournaments?
  • I have encountered a cheater on the tournament boards. What can I do?
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