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  1. iCandy Helpdesk
  2. Masketeers FAQ

Masketeers FAQ

Don the Mask, Reveal your Soul.

Technical

  • Why does Masketeers crashes whenever I try to load up video ads?
  • The game keeps getting errors when I try to install.
  • Why am I unable to download/update and install the game?
  • There are no Ads and sometimes they don’t load
  • Idle Spark and ads are not working for me. What should I do?
  • I suddenly lost all my progress when I open the game!
See all 11 articles

Gameplay

  • Can I play Masketeers offline?
  • The game is too difficult and slow! I am unable to progress further into the game
  • Is the Idle Progression not working? I don’t seem to be progressing while offline.
  • Why am I not able to claim some of the Milestone rewards?
  • Why am I not able to claim the Masks from the Mask Wraiths?
  • Why can’t I upgrade my Relics?
See all 13 articles

Purchases

  • I bought something from the Shop but I haven’t received anything!

Multiplayer

  • Why can't I join the Orb Royale!
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